Privacy Policy

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In this privacy policy (the “Policy”) we explain how we use the personal data we collect from you. By submitting your personal information to us on any of our Websites you consent to the terms and conditions of this Policy. If you do not consent to the terms and conditions of this Policy, you should not submit your personal information to us. The Policy applies only to the website named speedysamedaycourier.com and does not apply to the companies, organisations, individuals or other websites that may be linked to our Website.

1.1

When you register for our services, place orders or log on as an account holder on any of our Websites we will collect some or all of the following information from you: your company or trading name (if any), your name or a contact name, address, telephone numbers, fax numbers, email address, bank details including account number and/or corporate purchasing card, credit or debit card numbers. Bank account and credit or debit card details are collected for the purposes of billing you for the Courier services you order from time to time.

1.2
We may also collect information about your use of our Website. We will do this by using cookies. For our policy on cookies please see paragraph 3 below.

1.3
We may collect information from visitors to our Websites and users of Courier services in an aggregate and anonymous form to analyse our business and provide aggregate statistics about the Courier services, sales, customers, traffic patterns and other site information. The information will not contain or be linked to any personal information. We will use this information to measure the use of our Website and services to improve the content of our Website.

2.1
One Call International Ltd does not sell, rent or transmit personal information to other companies except as set out in this Policy. By submitting personal information to us on our Website you consent to receive information about Courier services or the services of our group companies from time to time. You may opt-out of such communications by sending an email to admin@speedyuk.co.uk by following the unsubscribe instructions set out within each email sent to you about Courier services or by ticking the “I do not wish to receive information about Courier services” on the Open Account application form contained on our Website.

2.2
One Call International Ltd may disclose your personal information to other companies within the One Call International Ltd group of companies. We may also disclose your personal information to third parties that are engaged by us to perform services to us or on our behalf. Third parties may only use the data for the purpose for which it was provided. We may also allow third parties to use information we hold about you as part of the process of selling one or more of our businesses or if we have been asked to provide information for legal purposes.

2.3
From time to time these other companies or third parties may be outside the European Economic Area in countries that do not have the same standards of protection for personal data as the UK. By submitting personal information to us, you consent to such transfer.

3.1
Cookies are small text files which identify your computer to our server. They are placed on your computer for the purpose of facilitating and enhancing your communication and interaction with our Website. They do not identify you as the individual user only the computer being used.

3.2
You may stop or restrict the placement of cookies on your computer or flush them from your browser by adjusting your web browser preferences. You may still use our Website if you do this but it may interfere with the functionality of our Website. We do not use cookies to retrieve information from your computer for purposes that are unrelated to our Website or your interaction with our Website.

4.1
Our Website may contain links to sites that are unrelated to One Call International Ltd. This Policy is not applicable to any of these sites and One Call International Ltd is not responsible for the content, activities or practices of any of those third party sites.

One Call International Ltd reserves the right, at its discretion, to change, modify, add or remove any part or parts of the Policy from time to time. Should we change this policy, the changes will be posted here. By continuing to use our Website following the posting of any changes to the Policy you accept such changes.

The security of your personal information is important to us. We attempt to ensure that the transmission of your information to our server is protected by the use of encryption software. We have also put in place appropriate technical and organisational measures to prevent unauthorised access to or unauthorised or unlawful processing of your personal information. However, due to the inherent open nature of the internet, One Call International Ltd cannot guarantee that communications between you and us will be free from unauthorised access by third parties such as hackers. Your use of our Website demonstrates your acceptance of this risk.

7.1
If you have any concerns regarding the collection, use and/or retention of your personal information by One Call International Ltd, please contact us at the address below:

One Call International Ltd
Unit 4, Milldown Business Centre
Shaftesbury Lane
Blandford Forum
Dorset
DT11 7TD
Tel: 0800 133 7811
Email: office@speedysamedaycourier.com

7.2
You may also inform us at any time that you do not want to receive information from One Call International Ltd by sending an email to the above address.

Cookies we use

This is a list of the main cookies we use and what each is used for:

Cookie NameExpiresInformation__utma2 years Used by Google Analytics. Each unique browser that visits a page on the site is provided with a unique ID via the __utma cookie. In this way, subsequent visits to the website via the same browser are recorded as belonging to the same (unique) visitor. Thus, if a person interacted with the website using different browsers, the Analytics reports would track this activity under two unique visitors. Similarly if the same browser were used by two different visitors, but with a separate computer account for each, the activity would be recorded under two unique visitor IDs. On the other hand, if the browser happens to be used by two different people sharing the same computer account, one unique visitor ID is recorded, even though two unique individuals accessed the site.__utmb30 minGoogle Analytics uses these two cookies to establish a session. If either of these two cookies is absent, further activity by the user initiates the start of a new session.__utmcEnd of session__utmz6 monthsWhen visitors reach the site via a search engine result, a direct link, or an ad that links to the page, Google Analytics stores the type of referral information in a cookie. The parameters in the cookie value string are parsed and sent in the GIF Request (in the utmcc variable). The expiration date for the cookie is set as 6 months into the future. This cookie gets updated with each subsequent page view to the site; thus it is used to determine visitor navigation within the site.PHPSESSIDEnd of sessionThis cookie is a unique identifier for sessions. It identifies a users session e.g. shopping basket, secure area log ins, email subscriptions.

Changes to our privacy policy

This policy was last updated on the 01/05/2018. Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to: office@speedysamedaycourier.com